Atomic Networks - Notice history

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Notice history

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Nov 2023

Network Issues Eygelshoven
ResolvedPartial outage29 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating network issues causing throughput and latency issues in Eygelshoven.

KVM1 Outage
ResolvedMajor outage17 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Eygelshoven Outage
ResolvedPartial outage45 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    It appears connectivity has been restored at the moment.

  • IdentifiedUTC

    It appears that all traffic not utilizing GCore Transit is currently not reaching our servers. We will update again when we have more information.

  • InvestigatingUTC

    We are currently investigating this incident.

NOV15
Switch Reboot
CompletedMaintenance15 minutes
  • CompletedNovember 15, 2023 at 10:45 AMUTC

    Maintenance has completed successfully

  • In progressNovember 15, 2023 at 10:30 AMUTC

    Maintenance is now in progress

  • PlannedNovember 15, 2023 at 10:30 AMUTC

    We will be rebooting our Core router at this time to fully integrate our second upstream GTT and enable customer BGP capability. Network traffic will be impacted for approximately 5 minutes.

Oct 2023

No notices reported this month

Sep 2023

SRV17 Kernel Panic
Resolved

  • At approximately 2:39PM CST SRV17 appears to have suffered a kernel panic. The server restarted and came back online about 4 minutes later, however an unforeseen issue with our game control panel caused it to be inaccessible for about 20 minutes. The problem has been fixed and we will be looking into the root cause of the hardware issue.

    UTC
SEP12
SRV17 Migration
CompletedMaintenance1 hour 50 minutes
  • CompletedSeptember 12, 2023 at 12:20 PMUTC

    Maintenance has completed successfully.

  • In progressSeptember 12, 2023 at 10:30 AMUTC

    Maintenance is now in progress

  • PlannedSeptember 12, 2023 at 10:30 AMUTC

    As stated in the previous incident we will be migrating all services to a new server at this time. All scalable and Unleashed game servers will be offline for approximately 15 minutes during this migration.

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