Atomic Networks - Notice history

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Oct 2023

No notices reported this month

Sep 2023

SRV17 Kernel Panic
Resolved
  • ResolvedUTC

    At approximately 2:39PM CST SRV17 appears to have suffered a kernel panic. The server restarted and came back online about 4 minutes later, however an unforeseen issue with our game control panel caused it to be inaccessible for about 20 minutes. The problem has been fixed and we will be looking into the root cause of the hardware issue.

SEP12
SRV17 Migration
CompletedMaintenance1 hour 50 minutes
  • CompletedSeptember 12, 2023 at 12:20 PMUTC

    Maintenance has completed successfully.

  • In progressSeptember 12, 2023 at 10:30 AMUTC

    Maintenance is now in progress

  • PlannedSeptember 12, 2023 at 10:30 AMUTC

    As stated in the previous incident we will be migrating all services to a new server at this time. All scalable and Unleashed game servers will be offline for approximately 15 minutes during this migration.

Aug 2023

SRV17 Hardware Crash
Resolved
  • ResolvedUTC

    SRV17 went unresponsive at approximately 5:04PM CST, I have issued a hardware reboot and all services are now back online. We will be moving all services to a new server at off peak times in the future to avoid any possibility of this happening again.

AUG26
Server 14 Hardware Upgrade
CompletedMaintenance8 minutes
  • CompletedAugust 26, 2023 at 8:38 AMUTC

    Maintenance has completed successfully.

  • In progressAugust 26, 2023 at 8:30 AMUTC

    Maintenance is now in progress

  • PlannedAugust 26, 2023 at 8:30 AMUTC

    We will be upgrading SRV14's Storage at this time. We expect about 30 minutes of downtime.

AUG23
Chicago Datacenter Migration
CompletedMaintenance9 hours 30 minutes
  • CompletedAugust 23, 2023 at 3:30 PMUTC

    Maintenance has completed successfully

  • In progressAugust 23, 2023 at 11:47 AMUTC

    We are now beginning final migration of all services, we expect 4 hours of downtime.

  • PlannedAugust 23, 2023 at 6:00 AMUTC

    We will be migrating all of our Chicago infrastructure to our new facility at this time. We expect most services to be offline for about four hours. Please note this is a one time migration and we apologize for the downtime. We will keep the status page updated throughout the process.

    This migration opens new horizons, increasing our network capacity and enabling future expansion of our services in Chicago. Your patience in this process is greatly appreciated.

AUG20
Chicago Datacenter Migration
CompletedMaintenance3 hours 18 minutes
  • CompletedAugust 20, 2023 at 10:18 AMUTC

    Due to unforeseen complications, the maintenance has been postponed to later this week.

  • In progressAugust 20, 2023 at 7:00 AMUTC

    Maintenance is now in progress

  • PlannedAugust 20, 2023 at 7:00 AMUTC

    We will be migrating all of our Chicago infrastructure to our new facility at this time. We expect most services to be offline for about four hours. Please note this is a one time migration and we apologize for the downtime. We will keep the status page updated throughout the process.

    This migration opens new horizons, increasing our network capacity and enabling future expansion of our services in Chicago. Your patience in this process is greatly appreciated.

AUG14
Scheduled Datacenter Maintenance
CompletedMaintenance2 hours
  • CompletedAugust 14, 2023 at 6:00 AMUTC

    Maintenance has completed successfully

  • In progressAugust 14, 2023 at 4:00 AMUTC

    Maintenance is now in progress

  • PlannedAugust 14, 2023 at 4:00 AMUTC

    The datacenter/upstream we use in Eygelshoven is conducting scheduled maintenance. You may experience intermittent connectivity during this period.

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