Atomic Networks - Chicago Timeouts – Incident details

All systems operational

Chicago Timeouts

Resolved
Degraded performance
Started over 2 years agoLasted about 2 hours

Affected

Chicago

Degraded performance from 9:14 PM to 10:51 PM

Chicago Game Hosting

Degraded performance from 9:14 PM to 10:51 PM

CHI1.R1.SRV2

Degraded performance from 9:14 PM to 10:51 PM

CHI1.R1.SRV10

Degraded performance from 9:14 PM to 10:51 PM

CHI.R1.SRV13

Degraded performance from 9:14 PM to 10:51 PM

CHI.R1.SRV14

Degraded performance from 9:14 PM to 10:51 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    The problematic upstream has been disabled, and connections should be stable now.

  • Investigating
    UTC
    Investigating

    We are currently seeing elevated timeouts on Chicago Game Servers.
    Our upstream in Chicago has acknowledged and is working towards a resolution of this issue.